Terms of Service

Acceptable Use Policy

When using our website and services, you agree to:

• Provide accurate and complete information when requested
• Use our services for lawful purposes only
• Respect the intellectual property rights of DataGuard and third parties
• Maintain the confidentiality of any account credentials or sensitive information shared with you
• Not attempt to gain unauthorized access to our systems or networks
• Not interfere with or disrupt the operation of our website or services

Prohibited Activities

You may not use our services to:

• Violate any applicable laws or regulations
• Infringe upon the rights of others
• Transmit malicious code, viruses, or harmful content
• Engage in fraudulent activities or misrepresentation
• Harvest or collect user information without consent
• Reverse engineer or attempt to extract source code from our services
• Use automated systems or software to access our services without authorization

Service Access Requirements

To access certain features of our services, you may be required to provide specific information, meet technical requirements, or enter into separate service agreements. We reserve the right to refuse service or terminate access to any user who violates these terms or engages in conduct we deem inappropriate.

Fair Usage Guidelines

Our services are designed to provide professional cybersecurity support. We expect users to engage with our services reasonably and in good faith. Excessive or abusive use of resources, repeated violation of policies, or behavior that impacts service quality for others may result in service limitations or termination.

Account Creation

Some of our services may require you to create an account. When creating an account, you must provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

Account Security Responsibilities

You are solely responsible for safeguarding your account credentials. We recommend using strong, unique passwords and enabling additional security measures when available. DataGuard is not liable for any loss or damage arising from your failure to protect your account information.

Account Suspension and Termination

We reserve the right to suspend or terminate your account and access to our services if:

• You violate these Terms of Service
• Your account is used for fraudulent or illegal activities
• We receive a legal request or court order
• Your use of services creates security risks or liability
• Payment obligations are not met

We will make reasonable efforts to notify you before suspending or terminating your account, except in cases where immediate action is required to protect our systems or comply with legal obligations.

Multiple Account Policy

Unless explicitly authorized, you may not create multiple accounts for the purpose of circumventing service limitations, evading suspension, or engaging in abusive behavior. Accounts found to be created for such purposes may be terminated without notice.

Service Uptime and Maintenance

While we strive to maintain high availability of our services, we do not guarantee uninterrupted access. Our services may be temporarily unavailable due to maintenance, updates, technical issues, or circumstances beyond our control. We will make reasonable efforts to provide advance notice of scheduled maintenance that may affect service availability.

Feature Availability

The features and capabilities available through our services may vary based on your service tier, geographic location, and other factors. We reserve the right to modify, add, or remove features at our discretion. Significant changes to core features will be communicated to affected users when reasonably possible.

Geographic Restrictions

Our services are provided from Cyprus and are intended for users who can form legally binding contracts under applicable law. Some features may not be available in all geographic regions due to legal, regulatory, or technical constraints.

Service Modifications and Updates

We continuously work to improve our services and may update, modify, or discontinue features or services at any time. We will provide reasonable notice before making changes that materially affect your use of our services. Continued use of our services after such changes constitutes acceptance of the modified services.

Content Ownership

All content, materials, and intellectual property available through our website and services, including but not limited to text, graphics, logos, software, methodologies, and documentation, are owned by DataGuard or our licensors and are protected by copyright, trademark, and other intellectual property laws.

User-Generated Content Rights

When you submit content, feedback, or suggestions to us, you grant DataGuard a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, and display such content for purposes of providing and improving our services. You represent that you have the right to grant this license and that your content does not infringe upon the rights of third parties.

License to Use Services

Subject to your compliance with these Terms of Service, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use our services for their intended purpose. This license does not grant you any rights to our intellectual property except as necessary to use our services.

Trademark and Copyright Notices

DataGuard, our logo, and other marks displayed on our website are trademarks of DataGuard. You may not use these marks without our prior written permission. All other trademarks, product names, and company names mentioned on our website are the property of their respective owners.

Applicable Law

These Terms of Service shall be governed by and construed in accordance with the laws of the Republic of Cyprus, without regard to its conflict of law provisions.

Dispute Resolution

Any disputes arising from or related to these terms or our services shall first be attempted to be resolved through good faith negotiations. If negotiations are unsuccessful, disputes shall be subject to the exclusive jurisdiction of the courts of Nicosia, Cyprus.

Class Action Waiver

You agree to resolve disputes with DataGuard on an individual basis and waive any right to participate in class action lawsuits or class-wide arbitration.

Severability

If any provision of these Terms of Service is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that the remaining provisions remain in full force and effect.

Entire Agreement

These Terms of Service, together with our Privacy Policy and any additional service agreements, constitute the entire agreement between you and DataGuard regarding the use of our services and supersede any prior agreements.

No Waiver

Our failure to enforce any right or provision of these terms shall not constitute a waiver of such right or provision. Any waiver must be in writing and signed by an authorized representative of DataGuard.

Assignment

You may not assign or transfer these Terms of Service or your rights hereunder without our prior written consent. We may assign these terms to any affiliate or successor without restriction.

Terms Modification Policy

We reserve the right to modify these Terms of Service at any time. Changes will be effective upon posting to our website. Material changes will be communicated through our website or other appropriate means. Your continued use of our services after changes are posted constitutes acceptance of the modified terms.