Privacy Policy

Our Commitment to Your Privacy

At DataGuard, we understand the importance of protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you interact with our website and services. We are committed to maintaining the trust you place in us by handling your information responsibly and transparently.

This policy applies to all personal data we process in connection with our cybersecurity services and website operations. We comply with applicable data protection laws, including the General Data Protection Regulation (GDPR) and Cyprus data protection legislation.

Information We Collect

Information You Provide Directly

When you contact us or use our services, you may provide personal information including:

Name and contact details (email address, phone number)
Company name and business information
Messages and correspondence you send us
Information you provide in consultation requests or service inquiries
Professional details relevant to our cybersecurity services

Information Collected Automatically

When you visit our website, we automatically collect certain technical information:

IP address and device identifiers
Browser type and version
Operating system information
Pages visited and time spent on our website
Referring website and navigation patterns
Cookie data (as described in our Cookie Policy)

Analytics and Usage Data

We use analytics tools to understand how visitors interact with our website. This helps us improve user experience and optimize our content. The data collected includes page views, session duration, bounce rates, and other engagement metrics.

Legal Basis for Processing

We process your personal data based on the following legal grounds:

Consent

When you provide explicit consent for specific processing activities, such as receiving marketing communications or using certain cookies.

Contract Performance

When processing is necessary to fulfill our contractual obligations to provide cybersecurity services to you.

Legitimate Interests

When we have legitimate business interests in processing your data, such as improving our services, ensuring website security, or responding to inquiries.

Legal Obligations

When processing is necessary to comply with legal requirements or regulatory obligations.

How We Use Your Information

Service Delivery and Communication

We use your personal information to provide and improve our cybersecurity services, respond to your inquiries, send service-related communications, and maintain our relationship with you. This includes processing consultation requests, delivering security assessments, and providing technical support.

Website Improvement and Analytics

We analyze how visitors use our website to identify areas for improvement, understand user preferences, and optimize our content. This helps us create a better experience for all visitors and ensure our information is relevant and accessible.

Marketing and Communications

With your consent, we may send you information about our services, industry insights, and cybersecurity updates that we believe may interest you. You can unsubscribe from these communications at any time through the links provided in our emails.

Security and Fraud Prevention

We use your information to maintain the security and integrity of our website, protect against fraudulent activities, and ensure compliance with our policies and legal obligations.

Data Sharing and Third Parties

We do not sell your personal information to third parties. We may share your data only in the following circumstances:

Service Providers

We work with trusted service providers who assist us in operating our website and delivering our services. These providers are contractually obligated to protect your data and use it only for specified purposes.

Analytics and Marketing Platforms

We use analytics tools and marketing platforms to understand website usage and improve our services. These platforms process data according to their own privacy policies.

Legal Requirements

We may disclose your information when required by law, legal process, or government request, or when we believe disclosure is necessary to protect our rights or comply with legal obligations.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring entity, subject to the same privacy protections.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. Specific retention periods include:

Contact Form Data: Retained for up to 2 years from last communication or until you request deletion
Service Contract Data: Retained for the duration of the service relationship plus 7 years for legal and accounting purposes
Marketing Communications: Retained until you unsubscribe or request removal
Website Analytics: Aggregated data retained indefinitely; individual data retained for 26 months
Cookie Data: Varies by cookie type, typically from session-based to 2 years

Data Protection Measures

Technical Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes encryption of data in transit using SSL/TLS protocols, secure server infrastructure, regular security assessments, and access controls to limit data access to authorized personnel only.

Organizational Measures

Our team members receive training on data protection principles and are bound by confidentiality obligations. We maintain documented procedures for handling personal data, responding to security incidents, and ensuring compliance with privacy regulations.

Breach Notification

In the unlikely event of a data breach that poses a risk to your rights and freedoms, we will notify you and relevant authorities within the timeframes required by applicable law. Our incident response procedures ensure prompt detection, containment, and remediation of security incidents.

Your Privacy Rights

Under data protection laws, you have several rights regarding your personal information:

Right to Access

Request a copy of the personal data we hold about you, along with information about how we process it.

Right to Rectification

Request correction of inaccurate or incomplete personal information we hold about you.

Right to Erasure

Request deletion of your personal data in certain circumstances, such as when it is no longer necessary for the purposes it was collected.

Right to Data Portability

Receive your personal data in a structured, commonly used format and transmit it to another controller.

Right to Object

Object to processing based on legitimate interests or for direct marketing purposes.

Right to Restrict Processing

Request restriction of processing in certain circumstances, such as while we verify the accuracy of your data.

Right to Withdraw Consent

Withdraw your consent at any time for processing activities that require consent, without affecting the lawfulness of processing before withdrawal.

To exercise any of these rights, please contact us using the information provided at the top of this page. We will respond to your request within one month, though this period may be extended by two additional months in complex cases.

Your Rights and Opt-Out Instructions

You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:

Avoid filling out contact forms, account registrations, or any data-submitting features
Disable cookies through your browser settings (see our Cookie Policy for more details)
Contact us directly to request the deletion of any previously shared personal data

We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided on our Contact page. We will process your request promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. When we make significant changes, we will update the "Last updated" date at the top of this page and may notify you through our website or by other means. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Us About Privacy

If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:

Email: info@domain.com

Phone: +357 22 467 825

Address: 34 Ifigenias Street, 2003 Nicosia, Cyprus

You also have the right to lodge a complaint with the Cyprus Commissioner for Personal Data Protection if you believe we have not addressed your concerns adequately.

Contact Information